Reviews
September 3, 2025
No title
"This may be a double review not sure but I received my prosthetic today September 2, 2025, and Kelly the technician did a fantastic wonderful job. She cares very much about the quality of the prosthetic and the realism of it I would recommend Hetzler ocular to anyone needing an ocular prosthetic. The quality is way beyond 100% thank you Kelly. I also want to mention Nelly the receptionist who goes out of her way to treat you kindly and make sure you get in and know where to go and just please with a whole office staff and the ocularist so again if you need ocular prosthetics, this is the place to go. "
September 2, 2025
"September 2, 2025 I received my ocular prosthetic. The technician who produced formed painted and put her whole heart into it with Kelly. I could not have asked for a nicer sweeter person more concerned about my welfare and the fit. She is amazing her skills, her personality and her dedication to the patient. The whole staff was over the top. I also want to give a heads up to Nelly, the receptionist. Over and above to be kind, friendly and concerned about our welfare as we waited for our appointment as I said, the whole staff was Kind and gracious thank you very well pleased with this Prosthetic and everyone that I’ve encountered Gives nothing but praise for the Realism so if anyone out there needs Prosthetic for your eye, do not hesitate Contact Hetzler"
July 22, 2025
"absolutely wonderful place excellent service and outstanding ocular prosthetics that I was truly amazed how to process went and what the outcome was truly an excellent place"
July 9, 2025
"This one is going to be a long one. This is probably gonna be the longest review I have ever written for somebody. Maybe because the subject itself is a little bit more sensitive for me than anything else.
In the beginning of 2025 I was seen by several other specialist before coming to Dr. Hetzler. And even though I was confident about the process, it didn’t quite go as I expected. And not because they did it wrong, or they were unprofessional, I’m not here to degrade their work. But sometimes the vibes don’t match, I guess that’s what it was.
Few months ago into spring I accidentally stumbled on Dr. Hetzler’s office which I found from Google. Unfortunately I won’t be able to put in words what meeting him means to me (and also I’m just scared to jinx it haha). Not only that he’s a craftsman and absolutely talented, but he is also an incredible human being, a wonderful listener, a person who has an enormous empathy for those who come to him. And he has a big pure heart! Protect him at all costs. We’re living in the world where people like Dr. Hetzler are rareness.
My special thanks goes to Nelli (I hope I spelled your name correctly) for making me feel home every time I had an appointment. Warmest hugs for always welcoming me with your beautiful smile.
Thank you for everything!"
October 31, 2024
Clayton’s Prosthetic
"I can't say enough good things about Zach at Hetzler.....the process to make Clayton' prosthetic was insane. We got there at 9, and he spent all day going back and forth to make sure he got it right. He took his time, talked to us through the whole process, answered all our questions, and made sure it was a perfect match and fit for Clayton. He would do some adjustments, then tell us to take a break while it cured so we could try again. He had the patience of a saint through it all too, and was such a perfectionist about his work. It really is a work of art!!! His personality matched ours too so he was super chill and easy to work with, he made us feel comfortable, and he is beyond confident in his work. 6 out of 5 stars from us! "
October 29, 2024